Privacy, terms, disclosures & accessibility.
Plain language, kept complete and current on purpose — clear legal pages are themselves a trust signal in this industry.
Privacy Policy
F&A Investment Support Group LLC (FAISG) respects your privacy. This policy explains what information we collect, why, and how we protect it.
What we collect
Contact details, business information, and the answers you provide in your funding-readiness intake. Documents you upload (bank statements, financials, formation documents) are stored in our secure client portal, not sent by email.
How we use it
To deliver your assessment, roadmap, and requested services, and to communicate with you about your engagement. FAISG does not sell your information.
Personal-credit data
We only review personal-credit information with your explicit written consent and a permissible purpose. You may decline this without affecting your free assessment.
Sharing & referrals
We may share information with due-diligenced partners (e.g., lenders, bookkeepers, New Limits Legacy) only as needed to deliver services you request, and we will always disclose any financial relationship with that partner.
Contact
Questions about this policy: hello@fa-isg.com or (214) 843-6001.
Minimum age to use FAISG services: 18. This policy is written for a business-owner audience and applies to fa-isg.com and our client portal.
Terms of Service
By using FAISG's website, intake forms, or client portal, you agree to these terms.
Our services
FAISG provides advisory, research, organization, and preparation services related to business funding readiness, as described on our Services page. FAISG is not a lender, bank, broker-dealer, or credit repair organization.
No guarantees
We do not guarantee funding, loan approval, grant awards, credit-score improvement, rates, amounts, or timelines. All funding and grant decisions are made solely by third-party lenders or grantors.
Payment & cancellation
Paid packages have published, fixed scope and pricing, provided at the time of purchase. We do not charge on contingency or commission tied to your funding outcome.
Governing law
FAISG operates as F&A Investment Support Group LLC, organized in Florida and registered to do business in Texas as a foreign LLC. These terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles — governing-law state pending final attorney confirmation.
Disclosures
If FAISG ever accepts referral or lender compensation, that relationship will be disclosed at the point of referral, consistent with FTC Endorsement Guide standards.
Accessibility Statement
FAISG is committed to conforming to WCAG 2.2 Level AA across our marketing site, intake forms, and client portal.
- Perceivable: text alternatives for meaningful images, sufficient color contrast, and resizable text.
- Operable: full keyboard operability, visible focus indicators, and a skip-to-content link.
- Understandable: clear labels, inline error messages, and consistent navigation.
- Robust: semantic HTML tested with screen readers and keyboard-only navigation.
Known limitations and barriers will be listed here as they are identified. To report an accessibility barrier, contact hello@fa-isg.com.
Last reviewed: 2026-07-18.